Wells Maine Motel Reservations

Our Wells Maine Motel Reservation Policies


If you have any questions about these policies please call or write:
Telephone: 207-646-2159
Email: info@carriagehouse.newvisioncustom.com

The advertised room rate includes two adults ages 18+. For each additional adult in your party there is a $20 per night, per extra person fee.


Check-In Begins At: 3:00 PM Check-Out Prior To: 11:00 AM


One of the added benefits of the new lock system is once your unit has been cleared, inspected and ready for your arrival, you will automatically be notified via text and email that you can check in early if you wish.


New for Summer 2023 the old hard keys have been replaced with secure digital locks. You will receive a text message and email that includes your unique pin code to open your unit. Please share with anyone in your party that you wish to allow access. This code automatically expires at 11:00

a.m. on your scheduled day of departure. No dirty hard keys to carry to the pool or beach. No need to stop by the office because this system will check you in when you open your door for the first time.


At Carriage House Motel Cottages and Suites our rates are always impressive and are subject to change based upon various factors. Generally, when rooms start filling up the rates will increase according to increased demand. For the best prices and best selection of available units, we always recommend booking early and booking directly with us at https://mainecarriagehouse.com or https://carriagehouse.me Our Lowest Price Guarantee applies to guests who make their reservation at https://mainecarriagehouse.com or https://carriagehouse.me If you see the same unit, for the same dates, available to book at a lower rate online please let us know by emailing a screenshot to info@mainecarriagehouse.com. We will meet or beat the rate and deduct an additional 5% as a thank you for letting us know.


Please carefully read our cancellation policy. To ensure fair and consistent treatment of all guests our staff have been instructed to follow this cancellation policy without exception. To prevent any misunderstanding, it is important to note that this cancellation policy only applies to guests that book directly with us via https://mainecarriagehouse.com or https://carriagehouse.me.

Any reservation cancelled Fifteen (15) calendar days or more prior to the 3:00 p.m. EST scheduled arrival date will receive a full refund. With the uncertainty of travel, and the ever-changing world we live in, we recommend all guests consider the “Worry-Free Booking Add On” to protect you and your family from the unpredictable.

Unfortunately, if you made your reservation on any other website (third party online travel agents, etc.) your reservation is “100% Pre-Paid” and “non-refundable”.


We provide a 100% reimbursement of your booking total minus our Worry-Free Booking Travel Protection fee if an unforeseen illness or health condition should occur up to 14 days prior to Your Arrival date or during Your Stay that prevents You from Attending or completing Your Booking. In addition, you have up to 30 days after Your

departure date to apply for Your reimbursement. Evidence such as a doctor’s note of the illness or health condition is required for Your reimbursement.
Worry-Free BookingsTM is not an insurance policy. It is an extension of Our standard Terms & Conditions of sale and trade. You purchase an upgrade to Our standard policies to include the following defined circumstances as outlined at https://worryfreebookings.com/Terms-and-Conditions.html


We occasionally offer special packages or last-minute promotions that may be labeled as a “Non-Refundable” Rate. If a rate or promotion is nonrefundable it will always be clearly marked as such. If you are ever unsure, please reach out via chat, text, email, or phone for confirmation. Guest who adds on the WORRY-FREE BOOKINGSTM options may be eligible for reimbursement for covered events.


Any reservation made through a third-party company such as Expedia.com, Booking.com or any of their affiliated websites are considered “100% Pre-Paid” and “NONREFUNDABLE” with full and final payment due at time of booking. If you made the choice to book your reservations through a third-party website (there is hundreds of them out there), you are the customer/guest of that company or website and any issues with your reservations must be handled through them. Unfortunately, when a reservation comes in through a third-party online travel website, we are very limited in our options and ability to assist you. Again, you will always receive the best available price and excellent customer service by making you reservations securely online at https://carriagehousemotelmaine.com


Any guest that decides to leave early, for any reason, will not be entitled to a refund or reimbursement for unused nights. Guest who has purchased Worry-Free BookingsTM add-on may be eligible for reimbursement if the early departure was the result of a covered event.


In case of a “no-show”, the total price of the reservation will be charged and is non- refundable. The only exception being guests that purchased the Worry-Free BookingsTM add-on at the time of booking and have an eligible claim.


When booking, keep maximum occupancy rules in mind and do not exceed two people max for rooms with a single bed, four people max for rooms with a single bed and sleeper sofa, and four people max for rooms with two beds. A couple of our units can sleep up to 6 and are marked as such on the booking page. Please indicate the appropriate number of adults and children 18 and under when making your reservation.

Pet Policy

Small pets only – under 40lbs – maximum 2 pets per room 30 DOLLARS PER NIGHT FOR EACH,  PET MUST BE IN PET DESIGNATED ROOMS
– Pet must be fully trained and appropriately restrained by guest.
– Pet must comply with local legislation requirements and should have vaccination papers up to date
– Pet must be kept on a leash when in the hotel or on hotel property unless it is in the guest’s room.
– Pets must not be left unattended. If guest requires a pet-sitter or pet supplies, they should contact the concierge with advance notice.
– Pets are not allowed in any recreation or pool areas of the hotel. This exclusion does not apply to guide dogs.
-Guests are responsible for cleaning up after their pet on hotel property and in the neighborhood.
– Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced.
– Guests must contact the housekeeping department to arrange for a convenient time for servicing their room.
– Guests are responsible for all property damages and/or personal injuries resulting from their pet.

© 2023 by Carriage House Motel Cottages and Suites, LLC and Maine Hospitality Management LLC. All Rights Reserved.






Wells Maine Motel Reservations


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